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Every single item on Taco Bell’s menu contains, essentially, the same five or so ingredients: some type of tortilla, meat …
07 Thursday Mar 2024
Posted in Chapter 12: Developing New Products
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Every single item on Taco Bell’s menu contains, essentially, the same five or so ingredients: some type of tortilla, meat …
05 Tuesday Mar 2024
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Multiple global trends drive manufacturers’ choices about where they want to locate their plants. In recent years, the challenges of …
29 Thursday Feb 2024
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A conventional segmentation approach for skincare and beauty brands relies on consumers’ current needs. People with dry skin get targeted …
27 Tuesday Feb 2024
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Luxury gemologists and retailers often refer to the 4Cs as criteria for assessing the quality of a diamond (i.e., color, …
22 Thursday Feb 2024
Posted in Marketing Tidbits
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People who tune into the Super Bowl might be classified into two main groups: sports fanatics who are determined to watch every down, and everyone else, who watches mostly for the commercials (and maybe a Taylor Swift sighting or three). But among this latter, more casual group of viewers, we can also find evidence of true dedication. That is, some 160,000 viewers register in advance of the game, agreeing to rank the commercials during the broadcast, and then USA Today publishes the results. The lists offer some interesting insights into current trends. For Super Bowl LVIII, nearly half of the top 10 most popular advertisements leveraged people’s nostalgic affection for good buddies: Danny DeVito helped Arnold Schwarzenegger enunciate the final syllable in “neighbor” in State Farm’s well-known tagline; Matt Damon complained to Ben Affleck that “Sometimes, it’s really hard to be your friend” before participating in a performance by the “Dun’kings” while wearing Dunkin’-branded jumpsuits; Jennifer Aniston (Rachel) forgot who David Schwimmer (Ross) even was, to make room in her brain for recalling what Uber Eats delivers; and the Clydesdales relied on their old Labrador Retriever friend to lead the way for a delivery by Budweiser. As these examples indicate, many of the most popular ads were humorous. But others actively sought an emotional appeal and made ethical claims, including Dove’s encouragement of bodily confidence among young girls; Google Pixel’s demonstration of how it was working to increase inclusivity among people with limited vision; the NFL’s determination to expand access around the globe; or the reminder from the Foundation to Combat Antisemitism that silence allows for hatred to persist, whereas making our voices heard means standing up to hate. In addition to their popularity among the estimated 123.4 million viewers who tuned in, we hope the advertisements were effective in meeting the companies’ marketing objectives too, considering that a 30-second slot cost a record-breaking $7 million in 2024.
Sources: “Best 2024 Super Bowl Commercials,” USA Today, February 13, 2024; Suzanne Vranica, “How Much Does a Super Bowl Ad Cost this Year?” The Wall Street Journal, February 13, 2024
20 Tuesday Feb 2024
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When it comes to communicating about their environmental initiatives, societal trends appear to be following a pendulum, and the constant …
15 Thursday Feb 2024
Posted in Marketing Tidbits
Does the cute picture on the package of consumer packaged goods, like candy, need to reflect the contents? According to one recent lawsuit, there should be no question. If Hershey’s, for example, develops a wrapper for its Halloween-themed Reese’s Peanut Butter Cup Pumpkins that shows the candy embossed with the face of a cute jack-o-lantern, that’s what the candy should have. But in actuality, the candies take the shape of a pumpkin, without any additional décor or faces or colored candy additions. Consumers expecting the extra decoration on their treats in turn might find themselves disappointed, as well as frustrated if they spent a little extra money for that decoration. Similarly, the Reese’s Peanut Butter Cup Footballs that Hershey’s releases in the fall for gridiron fans take the ovoid shape of an actual football, but they have no visual laces, as is also depicted on the labels. To make the case, the plaintiff in this suit must demonstrate that the “material misrepresentation” created by the attractive packaging is part of what induces people to make the purchase, even though it is not the product they will receive. What do you expect: Is what you see what you will get when you make a purchase?
Sources: Lavina Suthenthiran, “Hershey Sued Over Misleading Packaging on Reese’s Festive Candies,” Retail Wire, January 2, 2024.
13 Tuesday Feb 2024
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How can a company known for its $1.50 hotdogs also make a mark by selling gold bars? For Costco, the …
08 Thursday Feb 2024
Posted in Marketing Tidbits
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advertising, AI, J.Lo, Jennifer Lopez, marketing, Virgin Voyages
Who needs Bennifer, when we can have JenAI? In the massively rebounding cruise industry, different companies are determined to grab the lion’s share of the market. Virgin Voyages is attempting to make its mark with a combination of two of the most popular entities in pop culture: Jennifer Lopez and AI. As showcased in a new advertising campaign, visitors to the Virgin Voyages website can input a script that will invite their friends and family to join them on a cruise, voiced seemingly by the world-renowned pop star. To support this novel capability, Lopez allowed cameras to capture her image and various phrases used during a day spent on the company’s newest ocean liner. When prompted by a user, the AI technology generates a video likeness, in which Lopez offers a personalized invite, along with a good reason (e.g., “Hey mom, let’s cruise, because you deserve it!”). Careful controls have been put in place, to avoid obscene or inappropriate content. But ultimately, Lopez has given up some control of her likeness, to help Virgin Voyages sell more tickets. According to the company, the novel advertising approach is effective, such that it has prompted 150 percent more engagement than its last campaign, as well as approximately 1000 bookings by people who had never cruised before. Let’s just hope those new sailors are not under the misapprehension that J. Lo will actually be on board. We think she might have her own yacht to sail.
Sources: Emma Hall, “Jennifer Lopez Lets AI Do the Talking in Personalized Virgin Voyages Campaign,” More About Advertising, June 30, 2023; CNBC, “How Virgin Voyages Is Using AI—and a Partnership with J. Lo—to Boost Bookings,” July 28, 2023, https://www.youtube.com/watch?v=cMo4lZQQ-So
06 Tuesday Feb 2024
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Proctor & Gamble (P&G) maintains an enormous product assortment, which it classifies into ten product categories, like oral care, hair …