06 Tuesday Feb 2018
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Consumers might say they know that streaming services, such as Netflix and Spotify, gather lots of data about their preferences …
26 Tuesday Sep 2017
Posted in Chapter 04: Marketing Ethics
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Many consumers leave their house in the morning to go to work or school, leaving their automatic vacuum turned on …
01 Tuesday Dec 2015
Posted in Chapter 10: Marketing Research
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Watson, IBM’s super computer (and Jeopardy champion), is a remarkable achievement, but it also is only as good as the …
07 Thursday Jan 2010
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The data that retailers can gather using modern tools and technical capabilities enable firms like Walmart, Target, Wet Seal, and …
18 Sunday Oct 2009
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Companies can save a lot of money if they target customers accurately with relevant offers. Customers who are loyal to …
30 Tuesday Jun 2009
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All companies want loyal customers. But are loyal customers really the most profitable customers? If a customer is loyal because …
11 Thursday Jun 2009
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Most households hold approximately 14 loyalty cards from various stores. But most of those households keep only 6 of the …
08 Thursday Jan 2009
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data, data analytics, kroger, loyalty, loyalty card, points, rewards
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When Kroger sends coupons to its customers for products that they had purchased in the past, it achieves a 50 …
