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With the effective use of technology, a customer service exchange can occur without any human interaction. This promise and the …
Service With or Without People
03 Tuesday Jan 2012
Tag Archives: employees
The Container Store Hires
21 Saturday Mar 2009
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For some companies, employees are their most important asset, because they can communicate the brand to customers. But for many …
Wal-Mart Makes Nice; Wal-Mart Makes Very Nice!
07 Saturday Apr 2007
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employees, green, mcdonalds, sustainability, Walmart, zero waste
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Environmentalism, fitness, and healthy lifestyles once seemed a luxury that only the upper middle class could afford. Wal-Mart, the world’s …
