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Category Archives: Chapter 20: Personal Selling and Sales Management

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How Technology and Data Are Changing Sales Management, Among Other Things

08 Wednesday Feb 2017

Posted by grewallevymarketingnews in Chapter 20: Personal Selling and Sales Management

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Information technology, sales management

The changes brought about by technology, social and mobile media, and massive data are frequent topics of discussion, throughout this …

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Vonage Wants Business to Take It Seriously, and its New CMO Is Determined to Succeed

20 Wednesday May 2015

Posted by Grewal Levy Marketing in Chapter 07: Business-to-Business Marketing, Chapter 20: Personal Selling and Sales Management

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B2B Marketing, sales management, Vonage

In a recent, brief interview, the new chief marketing officer of Vonage, Ted Gilvar, mentioned three separate times that his …

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When Tupperware Does More than Store Food: Sales as Empowerment Among Indonesian Women

09 Thursday Apr 2015

Posted by Grewal Levy Marketing in Chapter 08: Global Marketing, Chapter 20: Personal Selling and Sales Management

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global marketing, Indonesia, Personal Selling, Tupperware

Tupperware may have started as an American company, but its primary sales markets have been overseas for years. Germany took …

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Where Walmart Leads, Will Others Follow? Motivations for and Outcomes of the Walmart Wage Hike

10 Tuesday Mar 2015

Posted by Grewal Levy Marketing in Chapter 15: Strategic Pricing Concepts, Chapter 20: Personal Selling and Sales Management

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minimum wage, sales management, Strategic Pricing, Walmart

Walmart has long come in for criticisms, for various reasons, but the low wage it pays its retail associates has …

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Changing Titles to Reflect Changing Times: P&G Marketing Directors Become Brand Directors

15 Monday Sep 2014

Posted by Grewal Levy Marketing in Chapter 01: Overview of Marketing, Chapter 11: Product Branding and Packaging Decisions, Chapter 20: Personal Selling and Sales Management

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Brand management, Communications, market research, sales management

In its latest organizational re-conceptualization, the largest advertising purchaser in the world, Proctor & Gamble (P&G), will do away with …

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The Marsmellow Effect: Is the Kickstarter Funding of the Veronica Mars Movie Just the Beginning?

12 Saturday Apr 2014

Posted by Grewal Levy Marketing in Chapter 05: Analyzing the Marketing Environment, Chapter 12: Developing New Products, Chapter 20: Personal Selling and Sales Management

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Crowd Funding, Kickstarter, Veronica Mars

For fans of cult television shows, their cancellation has long been a seemingly fateful but also terribly painful eventuality. When …

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Creating an International Gummi Empire: Hans Riegel and the Expansion of Haribo

17 Sunday Nov 2013

Posted by Grewal Levy Marketing in Chapter 11: Product Branding and Packaging Decisions, Chapter 20: Personal Selling and Sales Management

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Gummi Bears, Hans Riegel, Haribo

The candies that thrill children in one country rarely even appear on the store 200370860-001shelves of another nation. But afamous exception is gummi bears, the five-flavored candies in the shape of little bears that currently are available, and popular, in most of the world. What sets them apart from other sweets? Mainly, it was Hans Riegel, who ran the company since 1945 until his death this month.

Riegel and his brother Paul took over the family business from their father. While Paul focused on production, Hans was in charge of marketing and sales. He began the international expansion by moving from Germany into neighboring countries, such as Austria and Sweden in the 1970s. Soon he crossed the Channel to introduce the multicolored sweets in the United Kingdom. Success throughout Europe led him to move into the U.S. market in 1982.

In addition, he encouraged the expansion of the product line to meet other niche market demands. Today, Haribo thus produces and sells a wide variety of gummy candies, in different shapes and characters, each with a specific flavor line, to appeal to the widest markets possible. But the original gummi bears remain the most popular product it sells.

With these moves, Riegel transformed a small family business into an international force, with annual sales of approximately $2.7 billion.

BXP28854hHans Riegel’s sales skills helped expand the brand, based largely on his own form of marketing research. In particular, throughout this life Reigel remained an active reader of popular comics and children’s books. Each autumn, he also hosted an event at the Bonn, Germany, gummi bear factory in which children could gather acorns and chestnuts and trade them in for candies. Recognizing that his ultimate consumer was children, Riegel famously noted, “I have to be informed about what they want to nibble, what they think, what language they speak.”

Souce: Melissa Eddy, “Hans Riegel, Marketer of Gummi Bears, Dies at 90,” The New York Times, October 16, 2013

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Paying for Past Bribes: Pfizer’s International Struggles

26 Wednesday Sep 2012

Posted by Grewal Levy Marketing in Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics, Chapter 20: Personal Selling and Sales Management

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Bribe, ethics, marketing, Pfizer

The recent $45 million settlement of bribery charges against the pharmaceutical firm Pfizer shows just how challenging it can be …

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Finding “Clean” and “Green” Customers: Clorox Green Works

13 Sunday May 2012

Posted by Grewal Levy Marketing in Chapter 09: Segmentation, Targeting and Positioning, Chapter 19: Advertising, Public Relations and Sales Promotions, Chapter 20: Personal Selling and Sales Management

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clorox, clorox green works, facebook marketing, Marketing Strategy

Clorox was frustrated. It had been advertising and communicating about its new line of Green Works products through Facebook, but …

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Eight Great Examples of Retail Uses of Mobile Technologies

08 Tuesday May 2012

Posted by Grewal Levy Marketing in Chapter 03: Social and Mobile Marketing, Chapter 18: Integrated Marketing Communications, Chapter 20: Personal Selling and Sales Management

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iphone, mobile apps, retailer apps

The promise of mobile technologies keeps growing, tantalizing retailers with the possibility of turning consumers with smartphones into loyal, high-share, …

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Archived Articles by Chapter

  • Chapter 01: Overview of Marketing (81)
  • Chapter 02: Developing Marketing Strategies (152)
  • Chapter 03: Social and Mobile Marketing (176)
  • Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics (183)
  • Chapter 05: Analyzing the Marketing Environment (243)
  • Chapter 06: Consumer Behavior (204)
  • Chapter 07: Business-to-Business Marketing (91)
  • Chapter 08: Global Marketing (129)
  • Chapter 09: Segmentation, Targeting and Positioning (164)
  • Chapter 10: Marketing Research (109)
  • Chapter 11: Product Branding and Packaging Decisions (224)
  • Chapter 12: Developing New Products (197)
  • Chapter 13: Services: The Intangible Product (158)
  • Chapter 14: Pricing Concepts for Establishing Value (105)
  • Chapter 15: Strategic Pricing Concepts (109)
  • Chapter 16: Supply Chain Management (124)
  • Chapter 17: Retailing and Multichannel Marketing (222)
  • Chapter 18: Integrated Marketing Communications (172)
  • Chapter 19: Advertising, Public Relations and Sales Promotions (204)
  • Chapter 20: Personal Selling and Sales Management (65)
  • Marketing Tidbits (49)
  • Uncategorized (17)

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