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When it comes to communicating about their environmental initiatives, societal trends appear to be following a pendulum, and the constant …
20 Tuesday Feb 2024
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When it comes to communicating about their environmental initiatives, societal trends appear to be following a pendulum, and the constant …
21 Thursday Sep 2023
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Environmentally conscious consumers might already plan to use reusable mugs every time they visit their local Starbucks for a brew. …
19 Tuesday Sep 2023
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Inventory shrink is a broad category, referring to all the losses that retailers suffer due to mistakes, employee fraud, and …
05 Tuesday Sep 2023
For city planners and urban researchers, streets are critical topics. When a street lacks sidewalks and enables cars to speed through unimpeded, it undermines community structures, because pedestrians and neighbors cannot find spaces in which to interact and engage, nor can small retail shops and service providers count on walk-in traffic. In a sense then, crowded city streets are a positive feature; if parking is at a premium, more people likely walk, and narrow streets force drivers to move more slowly. But in recent years, the prevalence of Amazon (and other) delivery trucks has meant that such streets become, for notable stretches of time, completely impassable. Storefronts are blocked while drivers drops off packages, and such inconvenience could prompt potential customers to skip a visit. Furthermore, in using these roads—which represent extremely valuable resources for companies that rely on delivery offerings—Amazon and other companies essentially get a free pass. Building and maintaining roads generally gets paid for by taxes and fees obtained from parking or moving violation tickets. But corporate taxes usually do not go to local municipalities, so local customers and retailers essentially are subsidizing Amazon’s use of public resources, like roads. In addition, many cities allow big delivery companies, including Amazon but also FedEx and UPS, to pay a discounted rate for any parking tickets they accrue (if they even receive tickets). In New York City for example, these discounts amount to about $750 million—money that could fill a lot of potholes. So should companies be paying for their use of public resources, as well as for the societal damages they create for neighborhoods and communities? Or is that simply the cost of convenient delivery?
Sources: Christopher Caldwell, “Something Has Changed on City Streets, and Amazon Is to Blame,” The New York Times, August 17, 2023
10 Thursday Aug 2023
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Conscious Marketing, Consumer Beavior, consumer behavior, Corporate Social Reponsibility, ethics, Shoplifting, Target
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For retailers, shoplifting may have always been a concern, but the challenge also is growing disproportionately and to potentially unsustainable …
08 Tuesday Aug 2023
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Conscious Marketing, corporate social responsibility, Earplugs, ethics, Johnson & Johnson, Liability, Talcum powder
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When a company’s products cause harm, that company is liable to consumers who suffer the damages. Whether those harms include …
15 Thursday Jun 2023
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On this blog, we previously discussed what brands can and should do when one of their endorsers engages in activities …
11 Tuesday Apr 2023
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Passive charity initiatives are easy and appealing to consumers. Simply by buying a particular product, visiting a restaurant on a …
11 Saturday Mar 2023
The legendary rock band the Rolling Stones expressed shock when discovering that the workers making their 60th anniversary merchandise, in …
25 Saturday Feb 2023
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“Reduce, Reuse, Recycle.” It’s a commonly repeated tagline, encouraging individual consumers to take action to reduce the waste they create …