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Tag Archives: services

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First-Grade Marketing: How Public Schools Are Trying to Reach Their “Customers”

22 Tuesday Nov 2016

Posted by grewallevymarketingnews in Chapter 13: Services: The Intangible Product

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Public Schools, services

Marketing for public schools once might have involved printing flyers for the school play or sending messages to parents to …

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A Joint Venture that Ventures into an Autonomous Future: Uber and Volvo Work Together to Eliminate the Need for Drivers

12 Wednesday Oct 2016

Posted by grewallevymarketingnews in Chapter 13: Services: The Intangible Product

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autonomous cars, services, Uber, Volvo

A $300 million joint venture between the driving service Uber and the car manufacturer Volvo plans to make rides a …

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Can an Airline Be Both Inexpensive and On Time? Spirit Aims to Find Out

22 Monday Aug 2016

Posted by grewallevymarketingnews in Chapter 13: Services: The Intangible Product, Chapter 15: Strategic Pricing Concepts

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services, Spirit Airlines, Strategic Pricing

If you fly Spirit Airlines, your fare will be pretty cheap. But your final cost is likely to be much …

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When Getting It Right Isn’t Quite as Fun as Getting It Wrong: The Starbucks Ordering App and the Names on Cups

05 Tuesday Jul 2016

Posted by Grewal Levy Marketing in Chapter 03: Social and Mobile Marketing, Chapter 13: Services: The Intangible Product

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services, Social and Mobile Marketing, Starbucks

When Starbucks introduced its mobile ordering app, there was lots of commentary about what it meant for consumers. They could …

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Kola House Restaurant: Ensuring a Service Experience that Includes Pepsi

30 Wednesday Mar 2016

Posted by Grewal Levy Marketing in Chapter 01: Overview of Marketing, Chapter 13: Services: The Intangible Product

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Kola House, Overview of Marketing, pepsi, services

The terms and names that marketers use to describe their offerings are often critically important. Consumers might refer to carbonated …

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A Service for Fliers, a Moneymaker for Airlines: WiFi-Enabled Shopping in the Air

28 Monday Mar 2016

Posted by Grewal Levy Marketing in Chapter 13: Services: The Intangible Product, Chapter 17: Retailing and Multichannel Marketing

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Airlines, Omnichannel Marketing, Retailing, services

There is a new retail channel taking off—literally. The “onboard, online retail business” refers to the options that more and …

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Take a Yoga Class, Watch a Yoga Demonstration, Then Buy New Yoga Pants: How Lululemon Seeks to Become a One-Stop Shop for Yogis

01 Monday Feb 2016

Posted by Grewal Levy Marketing in Chapter 13: Services: The Intangible Product

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lululemon, services, yoga

There are some new, service-oriented offerings available in the newly open, flagship, Manhattan-area Lululemon store. Approximately one-third of the store …

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Product, Delivery, and Service, All in One Place: The Future of Home Services Markets

16 Thursday Jul 2015

Posted by Grewal Levy Marketing in Chapter 13: Services: The Intangible Product

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Amazon, Google +, Home services, services

Approximately 85 million customers buy items from Amazon that require some sort of installation or construction, from large screen televisions …

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Engaging Viewers as Well as Listeners: Spotify’s Plans to Diversify its Offerings

13 Monday Jul 2015

Posted by Grewal Levy Marketing in Chapter 13: Services: The Intangible Product

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music, online content, services, Spotify, Streaming

Some recent reports reveal that Spotify has some new tricks up its sleeve. The music streaming service has met with …

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Adding More Letters Along with More Services: HBO, HBO Go, and Now, HBO Now

23 Thursday Apr 2015

Posted by Grewal Levy Marketing in Chapter 13: Services: The Intangible Product, Chapter 14: Pricing Concepts for Establishing Value, Chapter 16: Supply Chain Management

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apple, HBO, services, Strategic Pricing, Supply Chain Management

The arrival of HBO Now in the U.S. market marks the first time that the premium content provider will be …

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Archived Articles by Chapter

  • Chapter 01: Overview of Marketing (81)
  • Chapter 02: Developing Marketing Strategies (152)
  • Chapter 03: Social and Mobile Marketing (176)
  • Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics (183)
  • Chapter 05: Analyzing the Marketing Environment (243)
  • Chapter 06: Consumer Behavior (204)
  • Chapter 07: Business-to-Business Marketing (91)
  • Chapter 08: Global Marketing (129)
  • Chapter 09: Segmentation, Targeting and Positioning (164)
  • Chapter 10: Marketing Research (109)
  • Chapter 11: Product Branding and Packaging Decisions (224)
  • Chapter 12: Developing New Products (197)
  • Chapter 13: Services: The Intangible Product (158)
  • Chapter 14: Pricing Concepts for Establishing Value (105)
  • Chapter 15: Strategic Pricing Concepts (109)
  • Chapter 16: Supply Chain Management (124)
  • Chapter 17: Retailing and Multichannel Marketing (222)
  • Chapter 18: Integrated Marketing Communications (172)
  • Chapter 19: Advertising, Public Relations and Sales Promotions (204)
  • Chapter 20: Personal Selling and Sales Management (65)
  • Marketing Tidbits (49)
  • Uncategorized (17)

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