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Grewal Levy Marketing News

Tag Archives: AI

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AI Applications, Across the Customer Purchasing Journey

09 Tuesday Dec 2025

Posted by grewallevymarketingnews in Chapter 01: Overview of Marketing

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AI, Artificial Intelligence, customer journey, design, genai, technology

Making a purchase involves a multistage journey. Consumers think about their needs and desires, consider various options, research and compare …

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The AI Threats Altering Advertising Industry Practices

11 Tuesday Nov 2025

Posted by grewallevymarketingnews in Chapter 07: Business-to-Business Marketing, Chapter 19: Advertising, Public Relations and Sales Promotions

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AI, Artificial Intelligence, genai, job loss

From technology to customer service, manufacturing to retail, it seems that no industry is immune from the effects of artificial …

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Eye on the Ball: Using aiScout to Recruit Professional Soccer Players

08 Tuesday Apr 2025

Posted by Grewal Levy Marketing in Chapter 10: Marketing Research

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AI, Analytics, football, players, scout, Soccer

istockphoto / Who_I_am

Soccer is the most popular sport in the world. Played on six continents and in nearly every country, it represents a universal language. And now, for the millions of young footballers who dream of becoming the next Pelé or Maradona, as well as the teams that aim to sit atop the standings of the various world leagues, there’s an app that can help.

The London-based aiScout program hopes to revolutionize the way that teams and leagues scout top soccer talent. It enables individual players to upload their own, self-recorded footage of themselves engaged in a series of 75 drills, which the company identified as critical to defining players’ skills. In turn, the AI underlying the program rates and scores each player. The assessment reflects the players’ displayed skills while also using these data to establish predictions about their future performance, in terms of their athletic ability and their cognitive capacities. Beyond the ratings assigned to the individual applicants, aiScout compares them with existing benchmarks, set by current league players. 

If soccer leagues or clubs choose to join the system, they can access the summary results and then, if interested, watch the videos themselves. In this sense, they can efficiently conduct virtual trials around the world, with the promise of finding an unknown, remarkable talent. Such promise is substantial, considering the wealth of talent found throughout the world, including among small international teams that often lack the sorts of resources needed to attract scouts for the major leagues. Furthermore, teams and leagues can sort players according to various criteria and categories, such as limiting them to certain age ranges, highlighting players in a particular position, or seeking out those that perform best on specific skills (e.g., power, speed).

Although a trial version of the software has been available since 2019, at which point it attracted interest from players from 125 countries, it only hard launched in 2023. Since that time, aiScout claims to have facilitated the signing of 135 players with either national teams or professional clubs. It identifies Ben Greenwood as the first success story: Without ever participating in a formal trial, he was recruited by Chelsea Football Club, then ultimately signed by AFC Bournemouth. In response to such anecdotal evidence, an estimated 100,000 players have signed up, and approximately 100 professional clubs gain insights from it.

Even as aiScout promises to enhance the talent scouting process, it freely acknowledges the limitations of the technology. It recommends that teams and leagues use the AI tools as complements to, rather than substitutes for, their expert human scouts. The company might make scouts’ jobs easier, and facilitate connections between individual players seeking a spot and teams looking for talent, but it cannot provide a clear sense of a player’s “grit” or character. It is a tool—an advanced one to be certain, but still a tool that should be used in addition to and in combination with all the other resources that teams dedicate to achieving success.

Discussion Questions 

  1. How much human intervention is required before using the results produced by this particular AI-based technology?
  2. Are there other relevant market research options for teams and professional scouts that would enable them to gather such insights about players from around the world?

Sources:Jack Bantock, “Top Soccer Clubs Are Using an AI-Powered App to Scout Future Stars,” CNN, March 1, 2024; Steve Price, “Artificial Intelligence Could Be About to Change Soccer Player Scouting,” Forbes, June 21, 2022; Vinay Patel, “Turning Data into Goals: AIScout Is Revolutionising How Soccer Talent Is Recruited,” International Business Times, June 6, 2024 

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The Digital Divide: How Starbucks Uses Surveillance Pricing

26 Tuesday Nov 2024

Posted by Grewal Levy Marketing in Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics, Chapter 15: Strategic Pricing Concepts, Chapter 19: Advertising, Public Relations and Sales Promotions

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AI, Artificial Intelligence, pricing, Starbucks

The three best feelings in the world: finding something that you thought you lost, seeing someone that you love, and …

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Brand New: Brands Are Using AI to Evaluate Potential Sponsorships

19 Tuesday Nov 2024

Posted by Grewal Levy Marketing in Chapter 03: Social and Mobile Marketing, Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics

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AI, Artificial Intelligence, brand, Influencers, scandals

The current “AI revolution” began with ChatGPT being introduced to mass users, followed soon thereafter by image generators. Even more …

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Dream Machine: Evaluating New Robot Masseuses

12 Tuesday Nov 2024

Posted by Grewal Levy Marketing in Chapter 02: Developing Marketing Strategies, Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics, Chapter 11: Product Branding and Packaging Decisions

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AI, Fitness, Robots

Keto diets, HIIT workouts, injectables, and steam rooms—the wellness and beauty industries have embraced increasingly wide-ranging and diverse trends. Always …

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Using AI to Elevate Digital Branding: A Novel Partnership Between adidas and Moncler 

23 Tuesday Apr 2024

Posted by Grewal Levy Marketing in Chapter 02: Developing Marketing Strategies, Chapter 17: Retailing and Multichannel Marketing, Chapter 18: Integrated Marketing Communications

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adidas, AI, Artificial Intelligence, moncler

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In many of its more recent collaborations (e.g., its controversial partnership with Kanye “Ye” West on the Yeezy line), adidas …

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Deus Ex Machina: Amazon Introduces Robot Workers

18 Thursday Apr 2024

Posted by Grewal Levy Marketing in Chapter 16: Supply Chain Management

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AI, Amazon, Robots, Warehouses

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Amazon’s ethos seems best summarized in series of buzzwords: Quicker! Cheaper! Better! While there remains some debate about the net value of …

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Using AI to Navigate the Rock and Hard Place of Retail Returns

04 Thursday Apr 2024

Posted by grewallevymarketingnews in Chapter 03: Social and Mobile Marketing, Chapter 17: Retailing and Multichannel Marketing

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AI, Artificial Intelligence, product returns

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Talk about being stuck between the Scylla and Charybdis. Retailers love it when shoppers buy more; it’s a central goal …

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Virgin Voyages Introduces JenAI: Jennifer Lopez-Powered Personalized Cruise Invites Take the Market by Storm!

08 Thursday Feb 2024

Posted by grewallevymarketingnews in Marketing Tidbits

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advertising, AI, J.Lo, Jennifer Lopez, marketing, Virgin Voyages

Who needs Bennifer, when we can have JenAI? In the massively rebounding cruise industry, different companies are determined to grab the lion’s share of the market. Virgin Voyages is attempting to make its mark with a combination of two of the most popular entities in pop culture: Jennifer Lopez and AI. As showcased in a new advertising campaign, visitors to the Virgin Voyages website can input a script that will invite their friends and family to join them on a cruise, voiced seemingly by the world-renowned pop star. To support this novel capability, Lopez allowed cameras to capture her image and various phrases used during a day spent on the company’s newest ocean liner. When prompted by a user, the AI technology generates a video likeness, in which Lopez offers a personalized invite, along with a good reason (e.g., “Hey mom, let’s cruise, because you deserve it!”). Careful controls have been put in place, to avoid obscene or inappropriate content. But ultimately, Lopez has given up some control of her likeness, to help Virgin Voyages sell more tickets. According to the company, the novel advertising approach is effective, such that it has prompted 150 percent more engagement than its last campaign, as well as approximately 1000 bookings by people who had never cruised before. Let’s just hope those new sailors are not under the misapprehension that J. Lo will actually be on board. We think she might have her own yacht to sail. 

Sources: Emma Hall, “Jennifer Lopez Lets AI Do the Talking in Personalized Virgin Voyages Campaign,” More About Advertising, June 30, 2023; CNBC, “How Virgin Voyages Is Using AI—and a Partnership with J. Lo—to Boost Bookings,” July 28, 2023, https://www.youtube.com/watch?v=cMo4lZQQ-So

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Archived Articles by Chapter

  • Chapter 01: Overview of Marketing (81)
  • Chapter 02: Developing Marketing Strategies (152)
  • Chapter 03: Social and Mobile Marketing (174)
  • Chapter 04: Conscious Marketing, Corporate Social Responsibility, and Ethics (183)
  • Chapter 05: Analyzing the Marketing Environment (243)
  • Chapter 06: Consumer Behavior (203)
  • Chapter 07: Business-to-Business Marketing (91)
  • Chapter 08: Global Marketing (129)
  • Chapter 09: Segmentation, Targeting and Positioning (164)
  • Chapter 10: Marketing Research (109)
  • Chapter 11: Product Branding and Packaging Decisions (224)
  • Chapter 12: Developing New Products (197)
  • Chapter 13: Services: The Intangible Product (158)
  • Chapter 14: Pricing Concepts for Establishing Value (105)
  • Chapter 15: Strategic Pricing Concepts (109)
  • Chapter 16: Supply Chain Management (124)
  • Chapter 17: Retailing and Multichannel Marketing (222)
  • Chapter 18: Integrated Marketing Communications (172)
  • Chapter 19: Advertising, Public Relations and Sales Promotions (203)
  • Chapter 20: Personal Selling and Sales Management (65)
  • Marketing Tidbits (49)
  • Uncategorized (17)

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