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Tag Archives: Analytics

Eye on the Ball: Using aiScout to Recruit Professional Soccer Players

08 Tuesday Apr 2025

Posted by Grewal Levy Marketing in Chapter 10: Marketing Research

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AI, Analytics, football, players, scout, Soccer

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Soccer is the most popular sport in the world. Played on six continents and in nearly every country, it represents a universal language. And now, for the millions of young footballers who dream of becoming the next Pelé or Maradona, as well as the teams that aim to sit atop the standings of the various world leagues, there’s an app that can help.

The London-based aiScout program hopes to revolutionize the way that teams and leagues scout top soccer talent. It enables individual players to upload their own, self-recorded footage of themselves engaged in a series of 75 drills, which the company identified as critical to defining players’ skills. In turn, the AI underlying the program rates and scores each player. The assessment reflects the players’ displayed skills while also using these data to establish predictions about their future performance, in terms of their athletic ability and their cognitive capacities. Beyond the ratings assigned to the individual applicants, aiScout compares them with existing benchmarks, set by current league players. 

If soccer leagues or clubs choose to join the system, they can access the summary results and then, if interested, watch the videos themselves. In this sense, they can efficiently conduct virtual trials around the world, with the promise of finding an unknown, remarkable talent. Such promise is substantial, considering the wealth of talent found throughout the world, including among small international teams that often lack the sorts of resources needed to attract scouts for the major leagues. Furthermore, teams and leagues can sort players according to various criteria and categories, such as limiting them to certain age ranges, highlighting players in a particular position, or seeking out those that perform best on specific skills (e.g., power, speed).

Although a trial version of the software has been available since 2019, at which point it attracted interest from players from 125 countries, it only hard launched in 2023. Since that time, aiScout claims to have facilitated the signing of 135 players with either national teams or professional clubs. It identifies Ben Greenwood as the first success story: Without ever participating in a formal trial, he was recruited by Chelsea Football Club, then ultimately signed by AFC Bournemouth. In response to such anecdotal evidence, an estimated 100,000 players have signed up, and approximately 100 professional clubs gain insights from it.

Even as aiScout promises to enhance the talent scouting process, it freely acknowledges the limitations of the technology. It recommends that teams and leagues use the AI tools as complements to, rather than substitutes for, their expert human scouts. The company might make scouts’ jobs easier, and facilitate connections between individual players seeking a spot and teams looking for talent, but it cannot provide a clear sense of a player’s “grit” or character. It is a tool—an advanced one to be certain, but still a tool that should be used in addition to and in combination with all the other resources that teams dedicate to achieving success.

Discussion Questions 

  1. How much human intervention is required before using the results produced by this particular AI-based technology?
  2. Are there other relevant market research options for teams and professional scouts that would enable them to gather such insights about players from around the world?

Sources:Jack Bantock, “Top Soccer Clubs Are Using an AI-Powered App to Scout Future Stars,” CNN, March 1, 2024; Steve Price, “Artificial Intelligence Could Be About to Change Soccer Player Scouting,” Forbes, June 21, 2022; Vinay Patel, “Turning Data into Goals: AIScout Is Revolutionising How Soccer Talent Is Recruited,” International Business Times, June 6, 2024 

Estée Lauder Is Tracking What You Say About Them Online

17 Tuesday Oct 2023

Posted by grewallevymarketingnews in Chapter 10: Marketing Research, Marketing Tidbits

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Analytics, Aramis, Clinique, ELC, Estee Lauder, Marketing Research

Cosmetics represents a deeply personal, hedonic product category, and consumers often express strongly affective opinions and evaluations of these items. For ELC, the corporation that owns Estée Lauder and several other cosmetics and fragrance brands, gauging such sentiments is critical, prompting a growing collaboration with Google Cloud to use AI to track people’s feedback on social media in real time. With such input, brands such as Clinique and Aramis can respond more quickly to viral trends, which appear especially commonly in the cosmetics sector. This development builds on an existing relationship, in which Google helped ELC link all its various in-house data within a single system, then produce personalized recommendations for clients. But by adding in AI-powered large language models, this partnership also can gauge how well those personalized (and other) offerings actually appeal to influential users. Not that expectations are high or anything, but according to ELC, it hopes this expanded collaboration will allow it “to better track consumer sentiment, inform research and development goals and simplify internal workflows while increasing productivity.”

Sources: Peter Adams, “Estée Lauder Bets Generative AI Can Keep Pace with Shifting Consumer Tastes,” Marketing Dive, August 29, 2023

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Giving Advertisers Insights into In-Store Behaviors: How Sam’s Club Is Taking Omnichannel to New Levels

10 Tuesday Oct 2023

Posted by grewallevymarketingnews in Chapter 10: Marketing Research, Chapter 17: Retailing and Multichannel Marketing

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Analytics, Marketing Research, Member Access Platform, Retailing and Omnichannel Marketing, Sam's Club

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If a consumer buys a particular brand while shopping at Sam’s Club, should that sale be attributed prior promotional campaigns, …

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Marketing Tidbit: Black Friday Is Making a Comeback

14 Tuesday Mar 2023

Posted by grewallevymarketingnews in Chapter 05: Analyzing the Marketing Environment

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Analytics, Bath and Body Works, black friday, Retail

Retailers headed into last year’s Black Friday with gritted teeth. Profit margins were down, due to inflation, excess inventory, and …

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Behavioral-Based Bargains: Grocery Stores Get in on Differentiated Pricing

06 Tuesday Nov 2012

Posted by Grewal Levy Marketing in Chapter 06: Consumer Behavior, Chapter 09: Segmentation, Targeting and Positioning, Chapter 14: Pricing Concepts for Establishing Value

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Analytics, consumer behavior, coupons, grocery store, pricing, segmentation, targeting

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If you and a friend visit your local Safeway store—same day, same time, same store—you may be surprised by something …

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Customer Analytics: It’s All in the Implementation

07 Thursday Apr 2011

Posted by Grewal Levy Marketing in Chapter 01: Overview of Marketing, Chapter 02: Developing Marketing Strategies, Chapter 05: Analyzing the Marketing Environment, Chapter 10: Marketing Research, Chapter 13: Services: The Intangible Product, Chapter 19: Advertising, Public Relations and Sales Promotions

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Analytics, best customers, customer analytics, retailers, technology

Good, better, best. This motivational phrase is familiar not just to children but to employees reand managers alike. But retailers …

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Sam’s Club: Smarter Discounts

22 Tuesday Feb 2011

Posted by Grewal Levy Marketing in Chapter 09: Segmentation, Targeting and Positioning, Chapter 10: Marketing Research, Chapter 17: Retailing and Multichannel Marketing, Chapter 18: Integrated Marketing Communications, Chapter 19: Advertising, Public Relations and Sales Promotions

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Analytics, promotions, retailers, Sam's Club

When they purchase a membership in Sam’s Club’s eValues program, customers receive customized, targeted offers from the retailer. These “smart” …

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Videos Online

01 Wednesday Dec 2010

Posted by Grewal Levy Marketing in Chapter 02: Developing Marketing Strategies, Chapter 05: Analyzing the Marketing Environment, Chapter 17: Retailing and Multichannel Marketing, Chapter 18: Integrated Marketing Communications, Chapter 19: Advertising, Public Relations and Sales Promotions

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Analytics, online, overstock, retailers, techniques

Technology improvement, communication trends, and the quest to maximize profits during the holiday season have spurred new ways for e-retailers …

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Treating your Loyal Customers Well

18 Sunday Oct 2009

Posted by Grewal Levy Marketing in Chapter 10: Marketing Research, Chapter 13: Services: The Intangible Product, Chapter 19: Advertising, Public Relations and Sales Promotions

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Analytics, data, harrahs, information, loyalty, points, rewards

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Companies can save a lot of money if they target customers accurately with relevant offers. Customers who are loyal to …

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Inducing Loyal Loyalty Card Use

11 Thursday Jun 2009

Posted by Grewal Levy Marketing in Chapter 06: Consumer Behavior, Chapter 10: Marketing Research, Chapter 19: Advertising, Public Relations and Sales Promotions

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Analytics, data, data analytics, loyalty, rewards

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Most households hold approximately 14 loyalty cards from various stores. But most of those households keep only 6 of the …

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Archived Articles by Chapter

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